Email [email protected] — we aim to respond within 2 business days. If something isn't working, tell us your iPhone model, your iOS version, and what you were doing when it happened, so we can help faster.
Common topics
Account & sign-in — create an account with your email; reach out if you have trouble signing in.
Syncing — your saved content syncs to your account across your devices once you're signed in.
Deleting your account — Settings → Delete Account permanently removes your account and data.
Devices — the App is designed for iPhone; sign in with the same account to see your content on another device.
Languages — the App is available in English.
Purchases & refunds
Cancelling a subscription — on your device, open Settings → your name → Subscriptions. You keep access until the end of the period already paid for, and deleting the App does not cancel a subscription.
Paid, but the upgrade isn't showing? — make sure you are signed in to the same Apple ID you bought with, and to the same account in the App, then tap Restore Purchases in the App.
Refunds — Apple handles App Store refunds: request one at reportaproblem.apple.com. We can't issue them directly, but we're glad to help.
Free and paid features
Tonight's card, the guided session, the sixty-second chord-change counter with its own history, one song with unlimited sections, the whole technique drill library, your practice goal and the evening reminder are free for as long as you use the app. Pro adds the part that adapts: the card rebuilt from the reasons you gave, every song you are learning rather than one, the tempo ladder on every section, the section that is holding each song back, your complete practice history, the weekly reckoning and the stall watch. Anything you have already logged stays readable on the free tier, for ever.